Privacy Policy

Imad And Sibtain Enterprises Pvt Ltd Privacy Policy

Privacy Policy

1. Introduction

I&S Enterprises Pvt Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

2. Information We Collect

Personal Information:

  • Name, address, email, phone number
  • Property details and location
  • Electricity consumption data
  • Government ID documents (for subsidy applications)
  • Financial information for payment processing
  • Photographs of installation site

Technical Information:

  • IP address, browser type, device information
  • Website usage data and cookies
  • Solar system performance data

3. How We Collect Information

  • Website forms and online inquiries
  • Phone calls and email communications
  • Site visits and assessments
  • Service agreements and contracts
  • Monitoring systems and apps

4. How We Use Your Information

  • Provide quotations and consultations
  • Design and install solar systems
  • Process government subsidy applications
  • Send invoices and payment reminders
  • Provide customer support and maintenance
  • Improve our services and website
  • Send updates about services and offers (with consent)
  • Comply with legal obligations

5. Information Sharing

We do not sell your personal information. We may share data with:

  • Government authorities (for subsidy processing)
  • Equipment manufacturers (for warranty claims)
  • Payment processors (for transactions)
  • Service partners (installation contractors)
  • Legal authorities (when required by law)

6. Data Security

We implement appropriate security measures including:

  • Encrypted data transmission
  • Secure storage systems
  • Limited employee access
  • Regular security audits
  • Confidentiality agreements with staff

7. Data Retention

We retain your information for:

  • Active projects: Duration of project + 5 years
  • Completed projects: As per warranty period + legal requirements
  • Marketing consent: Until you withdraw consent
  • Legal/tax documents: As per Indian law requirements

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw marketing consent
  • Object to data processing
  • Request data portability

9. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Analyze website traffic
  • Improve user experience You can disable cookies in your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect data from minors.

12. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on our website with the updated date.

13. Government Compliance

We comply with:

  • Information Technology Act, 2000
  • Digital Personal Data Protection Act, 2023
  • Other applicable Indian data protection laws

14. Contact Us

For privacy concerns or requests: